Our Return Policy

AdamMale's Hassle-Free Return Policy has always been – 100% Customer Satisfaction Guaranteed on Every Order.

If at any time during the first 90 days of ownership you become dissatisfied for any reason whatsoever, return the merchandise to us for a replacement, an alternate selection or a full refund.

If at any time an item does not perform due to a manufacturer's defect, return it to us. We will replace it without charge. Videos and DVDs are returnable only if unopened or faulty due to a manufacturer's defect.


We offer two convenient methods to make a return


Method #1
For faster service, print and complete our Returns/Exchange Form. Follow the instructions provided on the form, and send the item back to us.

Method #2
We have set up an automated method for your convenience. Just follow these easy steps:

1. Log In To Your Account
2. Go to "My Account", and select "Return Items".
3. Find the item you wish to return and follow the instructions on the page.
4. After clicking the "Submit" button, we will receive your request by email. Within 4 to 8 hours, we will respond to your request, and determine the best course of action.

All returns should be mailed to:

CUSTOMER SERVICE

DEPT. R

P.O. BOX 199

CARRBORO, NC 27510-0976

Please allow 3 to 4 weeks for us to receive and process your return. If you have any questions regarding the status of your return, call us at 1-888-270-6253, or send us an email on the Contact Us page.

 

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